We believe that quality is a perception or an expectation. Quality is often the result of clear communication. Your perception of the quality that we provide will be determined as early as the initial sales discussions. We recognise this and that is why we impose high demands on our salesmen’s communications skills. The pattern of expectation is set jointly by you and by us during the initial discussions. An objective report - minutes of the meeting - helps ensure that the pattern of expectation is set appropriately.
That meeting report is the basis for our quotation. We aim to produce high-quality quotations that properly reflect your pattern of expectations. A reference visit could help you get a good feel for the quality provided. We offer you the possibility of viewing a range of reference sites in the various market segments. This will give you a clear picture of what you can expect.